Product documentation / KafeOS

KafeOS Scope & Evaluation Guide

Review KafeOS: Café and restaurant orders, bills, loyalty and your own branded customer app. Confirm the current evaluation boundary, tasks and remaining delivery requirements.

Scope and versionPublic KafeOS product scope, reviewed 24 October 2026. Confirm the package, devices, integrations, deployment and pilot acceptance before operational use.

What the product does.

KafeOS connects café and restaurant orders, bills and customer loyalty. Review the flow from a QR order to the kitchen, follow staff operations and explore a customer app carrying your own brand.

Evaluate your menu, branch setup and staff workflow in a demo. Live online card collection is not enabled; wallet and payment examples use simulated data.

Product capabilities

Follow the order through your operation

Review how a customer order reaches staff and the kitchen, and how the bill is followed at the till. Use your own menu structure and a representative service scenario to agree the required workflow.

  • QR ordering, tables and bills
  • Staff, till and kitchen workflow
  • Customer loyalty points and rewards

Keep your brand in the customer experience

Explore a customer app using your business name, logo and colours, with loyalty and order collection flows. App-store publication, notifications, devices and integration requirements are agreed during evaluation.

  • Your business name, logo and colours
  • Loyalty and order collection flows

Evaluate the relevant tasks.

Use these tasks to prepare a demo. Confirm the supported behaviour for your version and operating environment.

  1. Choose a representative menu and an order-to-bill scenario.
  2. Review the customer, staff and kitchen steps together.
  3. Discuss loyalty rules, branding and branch requirements.
  4. Agree devices, integrations, setup and pilot acceptance separately.
Arrange a product demo

Workflow walkthroughs

Review one café service flow

Share your business type, branch count, menu structure and the workflow you want to evaluate. Use fictional order records; keep customer data and account credentials out of the chat.

  1. Choose a representative menu and an order-to-bill scenario.
  2. Review the customer, staff and kitchen steps together.
  3. Discuss loyalty rules, branding and branch requirements.
  4. Agree devices, integrations, setup and pilot acceptance separately.

Prepare a useful support request.

Include the exact KafeOS package or preview, environment and workflow. Confirm whether the issue concerns a local evaluation or an accepted customer installation.

  • Share your business type, branch count, menu structure and the workflow you want to evaluate. Use fictional order records; keep customer data and account credentials out of the chat.
  • Describe expected behaviour, what happened and any steps already tried. Do not send passwords, tokens, private files or production records.
  • Remaining acceptance scope: Agreed branch and device setup; App-store publication and external integrations; Online payment activation and provider acceptance; Pilot and customer operational acceptance.
Get product support

Your questions, answered.

Who is KafeOS for?

Cafés, restaurants, bakeries and fast-service businesses that want to connect orders, bills and customer loyalty. The demo confirms the modules and workflow appropriate to your business.

How do I request a KafeOS demo?

Use the KafeOS demo form on Softwexa. Share your business type, branch count and the workflow you want to see; the team can then discuss the demonstration and pilot scope.

Are online card payments live?

No. Live online card collection is not currently enabled. The wallet and payment examples on the product website are simulations; payment-provider activation requires separate verification.

References and product context