Product documentation / LoadSmart

LoadSmart Product Guide

A product evaluation guide for fleet records, work orders, driver workflows, tracking and waybill operations.

Scope and versionProduct scope and evaluation guidance. Confirm the available version, deployment and integration requirements during your demo or support conversation.

What the product does.

LoadSmart connects fleet records, transport work orders, driver workflows, GPS visibility and delivery records for logistics operations. Planners can review a multi-stop journey alongside its vehicle, driver, quantities and delivery documents.

Use the evaluation tasks to walk through a real transport flow and check how office and driver teams coordinate work, location updates and proof of delivery.

Product capabilities

Fleet and people

Organize vehicles, drivers and logistics assets.

  • Vehicle registry with maintenance, insurance and document tracking
  • Driver profiles and assignment history
  • Trailer and container status records

Work orders and delivery

Follow a route from planning through proof of delivery.

  • Multi-stop work orders and stop reordering
  • Pickup, delivery, loading, unloading and other stop types
  • Planned and actual quantities
  • Digital waybills, attachments and proof-of-delivery records

Driver and location workflows

Connect dispatch teams with drivers in the field.

  • Android and iOS driver application
  • Live GPS location, route history and geofence alerts
  • Offline work and barcode scanning
  • Device and connectivity requirements depend on the agreed fleet setup

Reports and access

Review fleet activity and team responsibilities.

  • Fleet overview and custom date-range reports
  • Driver and vehicle performance metrics
  • Admin, dispatcher and driver roles

Evaluate the relevant tasks.

Use these tasks to prepare a demo. Confirm the supported behaviour for your version and operating environment.

  1. Walk through one transport order with multiple stops and confirm how changes are communicated to a driver.
  2. Check vehicle and driver assignment history, including the operational records the dispatcher needs before dispatch.
  3. Test how a delivery completion, quantity discrepancy and proof-of-delivery document appear to office staff.
  4. Ask how GPS devices, mobile connectivity, offline behavior and location retention are handled in the proposed setup.
  5. Confirm the ERP, accounting or customer-system handoff and who owns reconciliation when a message is delayed or rejected.
Arrange a product demo

Workflow walkthroughs

Review a transport work order

Evaluate the route and task sequence from planning through completion.

  1. Open a sample work order
  2. Review its vehicle, driver, stops and planned quantities
  3. Inspect a stop update and its delivery evidence
  4. Confirm how dispatch sees completion or an exception

Review a vehicle record

Understand the fleet information available to an operations team.

  1. Open a sample vehicle
  2. Review its assignment and maintenance context
  3. Check the associated insurance or document record if available
  4. Confirm which reports use these fields

Review a driver mobile scenario

Validate the office-to-driver interaction on the agreed devices.

  1. Confirm supported mobile device and app version
  2. Review the assigned work order
  3. Test a stop update in the agreed connectivity condition
  4. Confirm how location, offline changes and delivery evidence synchronize

Prepare a useful support request.

Request a free demo with a transport flow, driver device and integration question your team wants to review.

  • Include the work order or delivery stage and the device or system involved.
  • Share anonymized examples and omit driver personal or live location data from general contact forms.
  • Ask about device setup, integrations and support for your proposed scope.
Get product support

Your questions, answered.

Does LoadSmart include driver mobile workflows?

Yes. The driver app supports Android and iOS workflows, including offline work and barcode scanning. Review your devices and connectivity in the demo.

Does a GPS feature mean any vehicle device is supported?

No. Tracking behavior depends on the agreed hardware, connectivity, map and operational setup. Confirm device models, data flow and acceptance criteria for your fleet.

Is LoadSmart a warehouse management system?

The documented focus is fleet, transport and delivery operations. Warehouse or stock requirements should be assessed as a separate integration or custom scope.

Can LoadSmart connect to an ERP or accounting system?

The site identifies integration assessment as part of a demo. Supported records and direction, authentication, error handling and reconciliation need to be agreed for the specific system.

References and product context