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Remondis

Waste & fleet operations

Waste-management software connecting collection planning, fleet activity, field information and customer workflows.

The business context

A waste operation coordinates planning teams, vehicles, collection points and customer service. A route change, collection event or service enquiry needs to be understood in the context of the same operation. The project addresses that connection between work in the field and the information used by dispatch and back-office teams.

The software scope

The software scope brings route planning, fleet tracking, IoT sensor integration, a customer self-service portal and operational reporting into a connected system. Collection information is associated with its route, vehicle and service context. Each interface has an operational responsibility: capture a field event, make it visible to the relevant team or carry it into a report.

  • Route planning and fleet visibility
  • IoT sensor-informed collection workflows
  • Customer self-service portal
  • Operational and environmental reporting
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Mercedes-Benz

Dealer operations portal

A dealer-operations portal combining inventory visibility, CRM workflows, service planning and sales reporting.

The business context

Dealer teams need to check available inventory, identify the customer and follow the next service or sales task. Separate stock, customer and reporting tools can make that difficult. The portal brings these responsibilities into one business application.

The software scope

The application scope combines inventory tracking, CRM integration, service planning and sales analytics. The workflow keeps customer, vehicle and service information related as the dealer team moves between tasks. Integration boundaries define which system owns each record and how the portal uses it.

  • Inventory tracking and visibility
  • CRM integration and customer workflows
  • Service planning
  • Sales reporting and analytics
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Product engineering

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