Connected operations / Business, software and infrastructure
Link ERP, CRM, field applications and infrastructure.
Connected operations is a solution approach for businesses whose workflows span ERP, CRM, field applications and infrastructure. We define how those systems exchange information and where custom software can close a gap.
Follow the process across systems
Start with a real operational flow, such as a customer order, a transport job or a financial approval. We map the applications, records and people involved to expose repeated data entry and unclear responsibilities.
Select the right combination
The solution may combine Dynamics 365 consulting, an existing Softwexa product and custom integrations. Fleet workflows can use LoadSmart, while infrastructure assessment can use DomainOps Studio. The appropriate components depend on your process and environment.
- ERP and CRM consulting
- Product configuration and evaluation
- Custom web, mobile and desktop applications
- Infrastructure discovery and integration
Agree a practical delivery boundary
We define the first useful workflow, its acceptance criteria and the systems it can change. This creates a manageable starting point for a wider programme, while making data migration, access and support responsibilities visible.
Your questions, answered.
Do we need to replace all our systems?
Not necessarily. We assess whether integration, configuration or a focused custom application can address the requirement before proposing replacement.
Can we begin with one workflow?
Yes. A bounded workflow can establish a useful first delivery and evidence for later phases.